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Project Manager, Customer Support

Location: Hong Kong
Type of Work:
permanent
Educational Requirements: Degree in Electronic Engineering, Computer Science or related discipline
Posted:
2 January 2012

Responsibilities

Reporting to Manager, Support Services of the Marketing Department, the incumbent is responsible for:
  • Providing proactive and direct technical support to internal and external customers and partners
  • Handling pre-sales and post-sales activities e.g. tender proposal, link budget, network planning, earth station qualification, customer report, emergency backup planning, interference issues etc.
  • Working closely with Engineering and Operation departments in order to carry out the duties and handling adhoc projects when necessary
Requirements
  • Degree in Electronic Engineering, Computer Science or related discipline
  • At least 8 years hands-on project management experience in customer technical support and sales services in sizable organizations, preferably with exposure to the satellite broadcasting, media or telecommunications industries
  • Knowledge in telecommunications technology, satellite applications and services is preferred
  • Excellent communication and inter-personal skills
  • Proactive, self-driven and good team player
  • Excellent command of English, Cantonese and Putonghua
We offer attractive remuneration package to the right candidate. Application in writing with present and expected salaries together with contact telephone numbers should be addressed to: Manager, Human Resources, Asia Satellite Telecommunications Co. Ltd., 19/F, Sunning Plaza, 10 Hysan Avenue, Causeway Bay, Hong Kong. Or via email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 



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